Privacy Policy - Sowilo LLC
Effective Date: 9/10/2024
Last Updated: 9/10/2024
Your privacy matters to us at Sowilo LLC ("Sowilo," "we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your information when you use our mobile app, website, or other services (together, the “Services”). It also explains your rights regarding your personal data.
If we make any changes to this policy, we’ll update the date at the top, and in some cases, we may give you extra notice.
1. What Information We Collect Information You Provide to US
We collect information you provide when you:
Create an account: We ask for your name, email address, and sometimes your phone number.
Use the app: When you track information like periods, reflections, or goals, we collect that data.
Contact us: If you reach out to customer support or engage with us on social media, we may collect details of those communications.
Information We Collect Automatically
When you use our Services, we automatically collect:
Usage information: This includes details like which parts of the app you use, what you click on, and how long you spend on the app.
Device information: We collect data about the device you use (like your phone model and operating system).
Time zone information: We don’t track your precise location, but we do collect your time zone to provide accurate astrological insights.
We do not collect your IP address, GPS data, or sensitive health information, such as pregnancy status.
How We Use Your Information
We use the information we collect for a few key reasons:
To provide the app’s features: We use the data you input (like tracking logs) to give you insights and predictions.
To improve the app: We analyze how people use the app to make it better.
To communicate with you: We may send you important updates or offers related to the app.
We do not sell your data or share it with third parties for advertising purposes.
How You Can Log In
You can log in to Sowilo in a few ways:
Apple
Google
Email
We don’t share your login data with third-party providers other than what's necessary for authentication.
Analytics and Third-Party Services
We use a few trusted services to help run and improve our app:
AppsFlyer: This helps us analyze how the app is used so we can improve it. The data is anonymized, so it doesn’t identify you personally.
AWS (Amazon Web Services): We use AWS to securely store and protect your data.
How to Delete Your Data
You’re in control of your data:
Deleting your data: You can request to delete your data anytime. Just email us at [care@sowilo.app], and we’ll remove it as soon as possible.
How We Protect Your Data
We take strong measures to keep your data safe:
Encryption: Your data is encrypted both when it’s sent to us and when it’s stored.
Access control: Only authorized personnel can access your data, and we take security very seriously.
Even with the steps we take, no method of electronic storage is 100% secure. While we do our best, we cannot guarantee absolute security.
Sharing Information
We only share your data in a few limited cases:
Legal requirements: If we’re required by law (for example, due to a court order or subpoena), we may need to share your data. We’ll let you know if we’re legally allowed to.
Business transactions: If we sell or merge our business, your data may be transferred as part of that process.
Your Rights and Choices
You have rights when it comes to your data:
Access: You can request to see what data we have about you.
Update: You can correct any inaccurate information in your profile.
Delete: You can ask us to delete your data at any time.
Just contact us at care@sowilo.app if you want to exercise any of these rights.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in how we handle your information. When we do, we’ll update the date at the top of this policy. In some cases, we’ll notify you directly of significant changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, you can contact us at care@sowilo.app.